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Claire Brewerton

Virtual Business Centre’s Top New Year Business Tips for a Stronger Business in 2023

Today we're talking to Claire Brewerton who is the co-founder The Virtual Business Centre based in Brinkworth which provides outsourced services to many business owners including telephone answering, call management, diary management and much more.

It’s that time of year again—the time when we make resolutions and set goals for the coming year. While it can be difficult to keep up with all of your plans, if you focus on improving your business for the new year, you’ll see some positive results! Here are a few tips to help get you started on having a stronger business in 2023.

Prioritise Your Goals
It’s important to break down your goals into smaller, more achievable tasks. This will make it easier to tackle them one by one. Start by writing down all of the goals you want to achieve in 2023 and then prioritise them from most important to least important. Once you have your priorities laid out, create an action plan for each goal so that you know what steps need to be taken in order to reach it. This will keep you organised and focused on achieving success.

Focus on Customer Satisfaction
Your customers are the lifeblood of your business, so it’s essential that they feel taken care of and valued. Make sure that your customer service team is well-trained and equipped with the latest tools in order to provide top-notch support. Additionally, consider implementing customer surveys or feedback systems to better understand what areas need improvement. Doing this can also help build trust with your customers as they know their opinions are valued and taken into account when making decisions about products or services.

Invest in Digital Marketing
Digital marketing is essential for any business looking to stay competitive in the digital age. Investing in digital marketing can help increase brand awareness, drive more traffic to your website, generate leads, and even boost sales! Consider hiring a digital marketing agency if needed; they have the expertise necessary to create campaigns tailored specifically for your business needs and target audience.

Making resolutions and setting goals for yourself is always a great idea! When it comes to running a successful business, however, prioritising those goals is key. Make sure that customer satisfaction is at the top of your list because happy customers are more likely than not going to become repeat customers—and loyal customers are invaluable!

With these tips under your belt, here's wishing you a prosperous new year ahead and if we can help in any way please ask!


For more information visit

Fiona Scott Media Consultancy Swindon

Scott Media

Scott Media is run by a UK-based journalist with more than 20 years' experience in the media - print, radio and television.

6 Gold View, Swindon, Wiltshire, SN5 8GZ

Fiona Scott Media Consultancy
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