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Outbound Sales Training & Development Consultant (3 month fix term contract)
ContactCORP
Paxton House
Prospect Place
Swindon
SN1 3ET

W: View website
E: Email Us
T: 07733 007651

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Outbound Sales Training & Development Consultant (3 month fix term contract)
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Outbound Sales Training & Development Consultant (3 month fix term contract)

Category: Training Job Vacancies in Swindon
Job Type: Contract

Role Purpose: 
To support our continuous improvement strategy by designing and delivering corporate and campaign training packages, aligned to the training cycle and identify coaching and development opportunities to drive improvements for our business and clients. This role is Swindon based with some travel required. The role is on a 3 month fix term contract however there may be a possibility that this will be extended.

Key Responsibilities:

  • Design and deliver training interventions as and when required, including behavioural/soft skills training for colleagues and management aligned to reflect FCA & TCF policy

  • Develop ad-hoc training solutions to meet evolving business needs e.g. new campaigns, systems or sales skills training

  • To effectively evaluate all learning programmes for commercial, learning and business benefits

  • Review, update and improve existing training materials in line with industry best practice

  • Actively take responsibility for day to day decisions relating to enhancement of colleague development

  • Using own initiative to assist in identifying areas requiring additional support, providing coaching and training solutions

  • Take responsibility for own approach to self-learning which ensures own specialist knowledge of sales channels, business process, performance, sales skills, competitor activity and customer experience skills are continually kept up to date and accurately reflect the business focus and goals

    Skills / Knowledge / Experience:

  • Proven track record in acting as a role model within existing team

  • Experience of designing and delivering sales

  • Outgoing/confident individual with a ‘can do’ attitude and a passion and understanding of ‘how people learn’

  • Training and coaching experience, proven ability to deliver feedback through mentoring/coaching in a positive, enthusiastic and constructive manner is essential

  • Outstanding sales and service skills with a passion to contribute to delivering the best possible service

  • Experience of delivering/facilitating classroom based training within a contact centre environment

  • Excellent organisational skills including time management with willingness to accept ownership and accountability of work

  • Must ensure all outputs are completed with accuracy and attention to detail, whilst working quickly and accurately to tight deadlines

  • Excellent communication skills, both written and verbal with the ability to work effectively and interact with colleagues across all business areas whilst having a strong business and operational understanding

  • In-depth knowledge and experience of the training cycle, project management and MS Office software literate

  • TAP or CIPD training qualification desirable

Please forward your CV for consideration.

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Sales Consultant

We are recruiting for sales consultants to join our award-winning call centre to contribute to success for one of our sales teams and be a part of a lively and fun atmosphere.

Paxton House, Prospect Place, Swindon, SN1 3ET

W: https://contactcorp.co.uk

E: nicole.loy@contactcorp.co.uk T: 07733007651

ContactCORP

ContactCORP is the home of contact centre and commercial recruitment.

Paxton House, Prospect Place, Swindon, SN1 3ET

W: contactcorp.co.uk

T: 07833 046084

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