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Infrastructure Technician Apprentice Isgus-Security Limited

This is a new opportunity! - An apprenticed role within our busy Software Support and Installations Department which is critical to the ongoing success and the growth of the business.

Category: Apprenticeship Vacancies in Swindon
Job Type:

Salary: Weekly wage: £306.00

Hours: Working week 08.30 – 17.00 Monday – Thursday and 08.30 – 15.30 Friday. Total hours per week: 36.00

ISGUS UK is a market leader in Time & Attendance & Access Control Software Solutions within the U.K. and throughout Europe with a significant presence in the majority of the larger global economic countries.

We have been established for 131 years and our growth is continuous.  We have a prestigious customer base, maintained by our first-class Software Support team. This is a new opportunity for an apprenticed role within the Software Support and Installations Department and is critical to the ongoing success and the growth of the business. Commitment is essential to both the individual and the company’s future. The successful candidate will be expected to work as part of a team but will have the ability to use their own initiative and prioritise. Must be personable, confident, articulate, with a pleasant disposition.

The Service and Software Support department / environment requires the following:

  • Knowledge of MS operating systems and networking - MS SQL/IIS an advantage
  • Excellent written & verbal communications skills

Duties will include:

  • Computer based software management
  • Monitor incoming customer emails
  • Speak to customers on the telephone
  • Diagnose software faults (following training & experience)

We will provide full product training and in-house support.  This is a great opportunity to join an expanding, happy, and successful company in our superb offices. You can look forward to joining an established team of like-minded people who aim is to succeed, delivering first class customer service and support without fail. We generate our own long-term stability with the constant development of our business, “can do” attitude and considered approach to our customers.  

This is a new opportunity! -  An apprenticed role within our busy Software Support and Installations Department which is critical to the ongoing success and the growth of the business. Commitment is essential to both the individual and the company’s future. The successful candidate will be expected to work as part of a team but will have the ability to use their own initiative.  Enjoy I.T. / software problem solving and talking to our happy customers.

We will provide full product training here and at our H.Q. in Germany.  This is a great opportunity to join an expanding, happy, and successful company in our superb offices.


Requirements and prospects

Desired skills

  • Knowledge of MS operating systems and networking - MS SQL/IIS an advantage
  • Excellent written & verbal communications skills

Personal qualities

  • Ability to use own initiative
  • Personable
  • Confident
  • Articulate
  • Literate
  • With a pleasant disposition

Desired qualifications

  • 5 x GCSEs or equivalent, to include maths and English Grade A*-C / 9-4 and an IT qualification

Future prospects

  • Full time employment depending on successful completion of the apprenticeship

Things to consider

  • On main Bus route – bus stop outside (number 7)
  • Parking on site
  • Sandwich/hot snack van daily. Or excellent café on Business Park
  • Free tea and fresh coffee in workplace, plus microwave & fridge


Infrastructure Technician Apprentice Isgus-Security Limited

New College Drive
Swindon
SN3 1AH

W: newcollege.ac.uk

E: Email us

T: 01793 611470

New College Swindon

New College Swindon

New College Swindon is perfect for your next step after school, an interesting adult evening class, a professional or business qualification, a course to get you back into the world of work or even a life-changing degree course.

New College Drive, Swindon, SN3 1AH

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